Terms and Conditions – D'Avinci Alarms Australia

Effective Date: 15th August 2025

Welcome to the D'Avinci Alarms Australia website (“Site”). This Site is owned and operated by [Your Company Name Pty Ltd] (“we”, “our”, “us”), the authorised Australian distributor for D'Avinci Security Products made in Italy.

By accessing or using our Site, purchasing products, or engaging our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must not use our Site.

1. Definitions

• “Customer”, “you”, “your” – Any person or entity using our Site, purchasing products, or engaging our services.

• “Products” – D'Avinci Security Products and related accessories offered for sale on our Site.

• “Services” – Any consultation, installation support, or technical assistance we may provide.

• “Australian Consumer Law (ACL)” – The consumer protection provisions contained in the Competition and Consumer Act 2010 (Cth).

2. Eligibility to Use the Site

You must be at least 18 years old to purchase products or services from us. By placing an order, you confirm you meet this requirement.

3. Product Information

We take reasonable care to ensure all product descriptions, specifications, and pricing are accurate. However:

• Colours and images may differ slightly from actual products due to screen displays and manufacturing variations.

• We reserve the right to change product details without prior notice.

4. Orders and Acceptance

• All orders are subject to acceptance by us.

• You will receive an order confirmation by email; this does not guarantee availability.

• We reserve the right to refuse or cancel orders due to stock shortages, payment issues, or suspected fraud.

5. Pricing and Payment

• All prices are in Australian Dollars (AUD) and include GST unless stated otherwise.

• Payment must be made in full before products are shipped.

• We accept approved payment methods listed on our Site at checkout.

6. Shipping and Delivery

• We deliver across Australia via our nominated courier or postal services.

• Delivery times are estimates only and may vary based on location and courier performance.

• Risk of loss passes to you upon delivery to your nominated address.

• For full details, please see our Shipping Policy.

7. Returns, Repairs and Warranty

• All products are covered by the manufacturer’s warranty.

• Warranties are “back to base” unless stated otherwise.

• We comply with the Australian Consumer Law regarding faulty or defective goods.

• For returns, warranty claims, and repairs, please refer to our Returns, Repairs & Warranty Policy.

8. Use of Products

• D'Avinci Alarms products are designed to assist with intrusion detection and security monitoring but do not guarantee prevention of unauthorised access or loss.

• You are responsible for ensuring products are installed and maintained according to manufacturer guidelines.

• We are not liable for any loss or damage resulting from improper installation, misuse, or unauthorised modifications.

9. Intellectual Property

• All content on this Site, including text, images, graphics, and logos, is protected by copyright and trademark laws.

• You may not copy, reproduce, distribute, or modify any content without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential loss, including loss of profits, arising from the use of our products or services.

• Our total liability for any claim is limited to the amount paid for the product or service in question.

11. Privacy

We handle personal information in accordance with our Privacy Policy, available on our Site.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these websites.

13. Changes to Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting on the Site. Continued use of the Site constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in your state or territory.

15. Contact Us

For questions about these Terms, please contact:

D'Avinci Alarms Australia
Email: [Insert Email]
Phone: [Insert Phone]
Address: 55, 11-21 Underwood Road, Homebush NSW 2140