Privacy Policy – D'Avinci Alarms Australia
Effective Date: 15th August 2025
At D'Avinci Alarms Australia, we value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect:
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Personal details (name, email, phone, address)
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Payment information (processed securely via third-party payment gateways)
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Purchase history and service records
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Technical information (IP address, browser type, cookies)
2. How We Use Your Information
We use your personal information to:
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Process orders and arrange delivery
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Provide technical support and warranty services
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Send product updates, promotions, or newsletters (with consent)
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Improve our products, services, and website
3. Disclosure of Information
We may share your information with:
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Delivery and logistics providers
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Payment processors
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Warranty service centres and manufacturers (for repairs or claims)
We will never sell your personal information to third parties.
4. Data Security
We use secure systems and encryption where possible to protect personal information from loss, misuse, and unauthorised access.
5. Access and Correction
You may request access to or correction of your personal information by contacting us.
6. Cookies
Our website uses cookies for analytics, site functionality, and user experience improvements. You can disable cookies in your browser settings, but some features may not work as intended.
7. Contact
If you have any privacy concerns, please contact us at:
Email: [Insert Email]
Phone: [Insert Phone]
The 3 basic elements of the system
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Lisa Control Panel
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D'AVINCI Cloud
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D'AVINCI App
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The Lisa alarm control panel the basis of the D’AVINCI system, all the peripherals are connected to it: sensors, sirens, control devices and accessories, which communicate on GENIO radio protocol.
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Every event generated by the local system (alarms, failures, commands, etc.) are sent via internet to the D’AVINCI Cloud, which checks the reports regularity and sends the Alerts to your D’AVINCI Alarm APP
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With D'Avinci Mobile APP you have complete total control of all functions of the D'Avinci Alarm systems, Arming & disarming, view reported events, keyless entry via access control, add / delete users, open doors and garage doors, turn lights on & off, open & close shutters. Add multiple properties one the same D'Avinci APP.